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Reports

  • Ambulance, emergency and firefighting services in Europe Increasing commercialisation? - May 2013Jane Lethbridge

    This paper examines the extent to which ambulance, emergency and firefighting services in Europe are threatened by the processes of commercialisation and privatisation. There are different traditions of provision of ambulance, emergency and firefighting services in European countries.  They can be analysed in terms of providers of services but also the extent to which services are publicly funded and free at the point of delivery.  In some countries, fire-fighting is traditionally done by volunteers.  In others, the for-profit sector has been a provider for many years.  Ambulance services are sometimes run by not-for-profit providers, such as the Red Cross.  However, in the majority of countries ambulance, emergency and fire-fighting services are publicly funded and delivered by the public sector.

    With new developments in medical treatments and surgical techniques, pre-hospital emergency care has become recognised as playing an important role in healthcare.[i]  This has led to international debates about the role of ambulances in emergency medicine, which focus on whether trauma patients should be taken to hospital as quickly as possible or whether they should be treated at the scene of the accident or incident.[ii]  Countries differ in their approach to the use of ambulances but countries which focus on treating patients at the scene of accident/incident have introduced multi-disciplinary ambulance teams which often include doctors, nurses, paramedics and drivers.  Training for emergency medicine has become more focused and increasingly professionalised. 

     

    National arrangements for ambulance and emergency medical services are influenced by the historical background to the provision of emergency services.  Some countries still use large numbers of volunteers. Other countries are increasing the professionalization of emergency medical services, which is creating highly trained ambulance teams.

     

    Recent changes in healthcare systems, including contracting out of services, is beginning to impact on the ambulance and emergency medical services.  The United Kingdom has contracted out patient transport over the last ten years but there are indications that a for-profit ambulance sector is developing.  Falck, the Danish provider, has expanded into several European countries since 2000 and in the last three years the company has expanded into North and South America.

     

    Fire brigades also provide some ambulance services in Denmark, Norway, Portugal and Sweden.  Fire services are increasingly being merged with emergency, civil defence or disaster management services and are taking on a wider range of tasks and responsibilities.

     

    Ambulance and firefighting services are still predominantly provided by the public sector in Europe.  There are developments that show that processes of commercialisation are beginning to impact on these services.  The expansion of Falck as the largest European provider of ambulance and firefighting services into several European countries shows that contracting out to the private sector is expanding.  The example of G4S shows that a company that provides outsourced services to the public sector can expand into non-emergency ambulance service provision as part of its work in the healthcare sector.  The development of emergency medical services as a specialist service provides an opportunity to outsource these services to for-profit providers alongside other clinical outsourcing.  The expansion of Falck is most specifically focused on ambulance and fire-fighting services but the company is also making small investments in medical centres, which suggests that it is testing the market for wider healthcare service provision. 



    [i] Waks C. (2008) The persistence of the audit culture: supervision within Swedish Ambulance services International Journal of Public Sector Management 22(1)36-45

    [ii] Waks C. (2008) The persistence of the audit culture: supervision within Swedish Ambulance services International Journal of Public Sector Management 22(1)36-45

  • Care home versus home care? Which direction for care services in Europe? Eligibility for European Works Councils - May 2013Jane Lethbridge

    The aim of this paper is to consider the eligibility of multinational companies working in the care sector for European Works Councils.  It does this in the context of European and national policies impacting on care, particularly home care, and the strategies of multinational companies operating in this sector.

     

    Long term care is a political issue for almost all Western European countries because the population is ageing.  National governments are approaching the provision of care in different ways in some cases providing cash for care services, in others making it mandatory for individuals to be part of social insurance or private insurance schemes.  In other countries older people are given a right to a basic package of care but no extra funding is made available to fund services.   The way in which individuals can access long term care, whether through care allowances, vouchers, directly provided services, influences the way in which care services are organised, which impacts on care workers, often negatively.  In Eastern/ Central Europe care services are in an early stage of development, with limited development of local not-for-profit services delivered in the community.

    The for-profit sector is still trying to identify the most profitable strategies for care homes and home care.  Several countries are experiencing a decline in care homes beds with an increase in home or domiciliary care.  Private equity investors remain active in the care home sector but are also investing in home care companies.  The for-profit care home sector has been shown to deliver poor quality services in several countries. This has led to a questioning of whether outsourcing of care services is the best way of delivering care.  The use of business models that depend on borrowing capital during a period of global financial crisis has undermined the profitability of the for-profit sector in the UK. 

    The extent of multinational care company expansion has not changed significantly since 2010.  French care companies continue to acquire companies in neighbouring countries (Switzerland, Spain, Belgium and increasingly Germany) but are not owned by private equity investors although are starting to engage in joint ventures with property investors.  Nordic care companies, with private equity investors, continue to operate in the Nordic region but with little expansion.  Two companies in Sweden have been criticised for poor quality care, with one now being put up for sale. 

  • Expansion and consolidation? Major trends and eligibility for European Works Councils - May 2013Jane Lethbridge

    This paper reviews multinational companies involved in the healthcare sector in 2012, focusing on companies that either have, or are eligible for a European Works Council (EWC).  It builds on previous papers.      The paper starts with an overview of EU legislation and the development of public health and healthcare policy at European level. Although EU treaties acknowledge the importance of health and health promotion, the implementation of specific Treaty clauses is through EU strategies rather than through the use of Directives, which would have more influence.  The promotion of the health of the population or public health is seen as more of an advisory activity targeted at national governments and not an integral part of the stronger internal market policies. 

    Although subsidiarity has been an important principle that has enabled national health services in Europe to determine their own policies, several EU Directives, for example, cross border health care and the movement of professionals, and the internal market are beginning to influence national health systems directly.   The European Court of Justice (ECJ) has influenced health policy through decisions about cross border healthcare as well as medicine and pharmaceuticals. 

    In 2011, the final Directive on ‘Cross-border health care’  to facilitate access to safe and high-quality cross-border healthcare and promoting cooperation on healthcare between member states was published.   It represented an important development in the growing role of the EU in healthcare.  The aim of the Directive is to both ‘respect the case law of the European Court of Justice on patients' rights in cross-border healthcare while preserving member states' rights to organise their own healthcare systems’. The European Council finally approved the text on 28th February 2011, although Austria, Poland, Portugal and Romania voted against and Slovakia abstained.

    There is still a lack of clarity about which “health services” are covered by the Directive.  Health services are defined as services delivered by health professionals to “assess, maintain or restore …..state of health, including prescriptions, administration of drugs and medical products”.  It does not cover long-term/ care services for older people.  Reimbursement of costs depends on the eligibility of the individual to services within their home country.  However, if a country does not provide a service, it is unclear what will happen if the patient is unable to afford to pay for treatment.  A member state can pre-authorise on the grounds of the general interest for: hospital care, non-hospital care requiring medical technology infrastructure; treatments presenting a risk for the patient and a healthcare provider where there is concern about the quality and safety of care.  

    A second issue where action at EU level is affecting national healthcare systems is the movement of professionals. EU Directives relating to free movement of (health) professionals are based on a provision for mutual recognition of qualifications.  This has implications for health professionals working in national healthcare systems.  Educational programmes have to comply with basic standards, which are usually defined in relation to length of training.  Health professionals are considered to have reached the level of competence to work anywhere in the EU once they have completed a series of qualifications, defined by length of training.   

    In a further revision of the 2005 Directive, a proposed Directive amending Directive 2005/36/EC on the recognition of professional qualifications and regulation on administrative cooperation through the Internal Market Information System was published in 2011.  The proposed Directive highlights some of the potential problems in facilitating the movement of professionals, particularly health professionals, between countries.  It recognises that health professionals are an increasingly mobile workforce but some of the recommendations threaten to weaken the scope of national systems of professional registration.  The Directive proposes the creation of an Internal Market Information System (IMI) European Professional Card which would make the recognition of professionals quicker when moving from one country to another.  The card would be voluntary and its success would depend on national registration authorities having sufficient resources to deal with this process.

    Although national governments retain the responsibility for health care policy, many policies, for example, contracting and outsourcing, adopted by national government have created markets in national healthcare systems. Services delivered by national health systems are, as a rule, now considered as an economic activity, according to ECJ rulings and EC policies of recent years, for which the rules of Community law, on the fundamental freedoms of the internal market, public procurement and state aid in principle, apply.  Exemptions, exceptions and limits can and need to be decided by making reference to other policy goals, such as health, social and employment policy, and by invoking ‘overriding reasons of general interest’ or ‘public service obligations’.  What often starts with the contracting-out of ancillary services evolves into more extensive contracting-out of diagnostic and clinical services, which are unambiguously healthcare services, leaving reduced core services directly delivered by the public sector. 

    In countries of Central and Eastern Europe the transformation of publicly funded and publicly provided healthcare systems has taken place since 1989.  New legislation has created a legal basis for private providers to operate and charge fees.  Decentralisation of hospitals and health care institutions has been accompanied by a reduction in health care budgets which have led to the introduction of user fees and subsequent limits to publicly provided or financed healthcare access.  User fees have contributed to the corruption at local and national levels.  All these changes have contributed to the weakening of public healthcare systems.  Although there have been attempts to challenge these reforms and struggles to maintain publicly funded healthcare systems continue, there have been some fundamental changes which make healthcare vulnerable to continued commercialisation.  

     Companies involved in the healthcare sector in Europe can be divided into five main groups, which are not exclusive:

                        Service companies – facilities management;

                        High technology equipment for diagnosis and treatment, e.g.renal care; 

                        Laboratory services – pathology services;

                        Healthcare companies that provide healthcare directly

                        Public-private partnerships

    The impact of the economic/ financial crisis and austerity policies in many European countries can be seen on several companies.  Austerity policies in many European countries have reduced public sector budgets with some reductions of contracting-out but austerity policies can also lead to increased contracting out. 

     A series of short company profiles include a) companies eligible for EWCs and b) companies not yet eligible for EWCs but which have shown signs of expansion outside their domestic market.

  • Why the private sector kills more than it cures Countering arguments in favour of privatisation - May 2013Jane Lethbridge

    The aim of this briefing paper is to counter the arguments that are made in favour of health care privatisation.  Pressures on national governments, from international and regional agencies, to reform public healthcare systems have been unrelenting for several decades.  Underpinning these pressures was a widely promoted assumption that the private healthcare sector was more efficient and effective than the public healthcare sector.  This briefing paper draws on recent research to show that the private healthcare sector is not more efficient and effective than the public healthcare sector. More importantly, the private healthcare sector contributes to worse health outcomes.  The research is drawn from studies of countries at different levels of development and income.

  • Electricity Sector in Vietnam: Is Competition the answer? - Apr 2013
    David Hall
    Steve Thomas
    Tue Anh Nguyen

    Rapid economic growth has increased demand for electricity in Vietnam, but the generating capacity, transmission and distribution system has been unable to meet that demand. Government policy proposals are based on liberalization to induce competition into wholesale or retail markets, but these policies have been inconsistent and contradictory, heavily influenced by World Bank conditionalities linked to hundreds of million dollars in loans, and still rely on the existing under-performing management of EVN. There is also no evidence that liberalisation will deal with the three main problems: the inefficiency of EVN arising from bad management, technical problems, and corruption will remain ; there will be no real competitive incentives or opportunities for new investment in generating capacity; and the affordability of electricity will be worsened by the policy of increasing prices towards full cost recovery.  The experience of the UK, the country which led global privatization and liberalization, demonstrates that competition does not happen in wholesale markets; underinvestment means that the UK now risks blackouts, and cannot deliver the required growth in renewable energy; while consumer prices, even under regulation, have risen sharply so that there is a serious problem of fuel poverty. The UK government has now re-established central planning of the development of the industry.

    (This paper is confirmed to be published in Vietnam Trade Research Review in April 2013 issue. The published Vietnamese version is based on this original English version)

  • Austerity, economic growth, multipliers – and a radical solution to the banking and fiscal crises - Mar 2013David Hall

    There is now further empirical evidence that austerity policies actively damage economic growth, and even worsen government debt. The failure of IMF and EU forecasts is based on using over-optimistic multipliers, but the European Commission remains unwilling to face the reaility of these failed policies. The IMF has already published long-term evidence showing that these policies do not work, and has also published a remarkable paper demonstrating that government spending and the renationalisation of money could be the long-term solution for avoiding future banking crises.

     

  • Overview of energy in Africa - Jan 2013
    David Hall
    Sandra Van Niekerk

    This report sets out a broad overview of energy provision in Africa, focusing specifically on the role of the public sector, while also mapping out the multiple roles of the private sector. 

    Africa currently has the lowest per capita electricity usage of any region in the world.  Most electricity is provided by state-owned utilities, although many of these utilities have, over the years, been broken up, and commercialized, and some have been privatised.  Most electricity production in Africa relies on large hydropower systems or fossil fuels, including gas-fired power stations operated by private ‘independent power producers’ under long-term contracts.  

    At the same time, Africa is rich in sources of renewable energy – including wind, hydro- and solar power.  There are various initiatives underway in Africa to tap into renewable energy.  Some of these are state-led initiatives, albeit with private sector partners, while others are smaller, more community based initiatives. Some are extremely large projects led by multinational companies.  

  • Re-municipalisation in Europe - Nov 2012
    David Hall
    Emanuele Lobina
    Philip Terhorst

    The extensive re-municipalisations in the water sector and France and the energy sector in Germany are a reflection of common political and economic factors. The most important of these are the greater efficiency of public sector provision, and the greater degree of control over the effective achievement of public policy objectives. These are closely related to the historic factors driving public ownership in the 19th and 20th century. A distinctive feature of this 21st century tendency is the prominent role of green parties and environmental policies. The  public sector paradigm has historically shown a remarkable resilience, underpinning the development of European public services for almost a century, compared to the three decades of domination by the market paradigm and its currently vacillating foundations.

  • Corruption and Public Services: annexes - Nov 2012David Hall

    Annexes to 'Corruption and public services' including further information and materials.

  • Corruption and public services - Nov 2012David Hall

    Corruption undermines public services and democracy when citizens have to pay bribes to get healthcare or fair policing; wastes public money by diverting it into the hands of corrupt politicians, businesses and their agents; perverts public policy by buying decisions in the interests of the rich and powerful, using corrupt networks of officials, politicians, and businesses. Corruption is not only a problem of developing countries, but pervades political systems everywhere, with government contracts and privatisations at the heart of these corrupt systems.  Institutions like the World Bank, OECD and Transparency International fail to address the central role of corporate bribery, and have facilitated corruption by discouraging prosecutions in developing countries, supporting privatisations, and continuing to protect tax havens. Ending corruption requires public and political organising to demand that political leaders represent public interests, not the interests of rich individuals and powerful companies, and to hold them accountable. Transparency, accountability and public participation are key elements in this, as are strong and independent systems of audit, and courts prepared to prosecute, fine and ban corrupt companies and officials. It also requires employment practices, including pay, which minimise the temptations to corruption and maximise the incentives to ethical behaviour.

     

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