No. 35 May/June 2000 ISSN 1363-9552
Published in London by the Prison Reform Trust
IN THIS ISSUE
UK: Ligature points in Group 4's ‘jewel’
Prisoners at Group 4's HM Prison Altcourse have been kept in cells containing “substantial” ligature points. Even so, the prison, in North West England, has been described by Her Majesty’s Chief Inspector of Prisons as the English Prison Service’s “jewel in the crown” and the “best local prison ... inspected in my time”.
In a report published on 19 April 2000 following an inspection of the prison between 1 and 10 November 1999, the Chief Inspector noted that “a great number of these cells have been fitted with an extra steel bunk-bed reached by a vertical steel ladder and then used for two prisoners ... the additional bunk in the cells provided obvious convenient and substantial ligature points ... it could be held that the provision of such ligature points rendered the cells unfit for use at all”.
The prison opened in December 1997 and was designed, built, and financed by a consortium comprising Group 4 and Tarmac (now Carillon). It is operated by Group 4 (see PPRI #18, 29 and 30).
Altcourse was designed for 600 prisoners. It now holds 860 with an option to hold 900.To accommodate overcrowding, Group 4 added a second bunk to cells designed for one prisoner.
The
facility also has 300 cameras - more per square mile than any other in Europe,
according to the company.
The Chief Inspector’s comment on ligature points was buried on pages 112 and 113 of a 140 page report in which, earlier on, the company’s appointment of a full time suicide and self awareness (SASH) coordinator was described as an example of good practice.
The
Chief Inspector also noted that there had been four self inflicted deaths at
Altcourse which “had left a lasting impression on the
establishment.”
He
described the prisoner population as “complex”, ranging from juveniles to
category ‘A’ prisoners. He noted that 75 per cent of those coming to Altcourse
were on open ‘at risk’ suicide forms.
The
Chief Inspector recommended to the director of Altcourse that “the number of
ligature points should be reduced in all cells.”
The
failure to recognise the potential hazards of ligature points has already
contributed to the deaths of prisoners in Group 4's Port Philip Prison in
Victoria, Australia (see pages 2, 3 and 4 and also PPRI # 15-26, 28-30 and 34).
Company
penalised
The
Chief Inspector also noted that “fines for contractual non-compliance in 1998
had amounted to nearly £200,000 but, in 1999, there had been no financial
penalties up to the time of the inspection”.
On 16
May 2000, in answer to a
Parliamentary Question, Prisons Minister Paul Boateng said that Group 4
had been penalised £212,728 for contract failures between 1 December 1997 and 30
August 1998.
Of
this, £17,728 was deducted from the company’s fees for doubling cell
capacity in excess of permitted
levels; £195,000 was withheld for further non-compliance, including 66 incidents
of items smuggled into the prison; 128 incidents of concerted indiscipline; 34
assaults on staff and others; 29 assaults on prisoners; 70 incidents of self
harm; 155 occasions of failure to provide a medical response; 80 failures to
provide sentence plans; 16 failures to respond to prisoners’ complaints; 44
failures to provide positive regimes; and 87 failures to help prisoners prepare
for their return to the community.
HM
Prison Altcourse, Report of a Full Inspection 1-10 November 1999, Home Office,
50 Queen Anne’s Gate, London, SW1H
9AT, England.
Also available on the Internet at:
http://www.penlex.org.uk
n According to the Prisons Minister, the overall compliance rating of a recent Prison Service security audit of HM Prison Altcourse was “acceptable”.
He
said that: “of the modules audited,
four were rated as good, two as acceptable and three as deficient. Only one of
these was rated as a significant finding and this has been fully addressed. An
action plan has been produced addressing the recommendations for improvements,
and some non compliant baselines were resolved during the course of the audit.”
He
added: “ninety per cent of the action plan has already been implemented with
full implementation to be completed by the end of June. No financial penalties
were incurred as a result of the audit,” (Hansard, 16 May
2000).
Security audit findings are not made public.
Port
Phillip deaths ruling
The
State Coroner of Victoria has found that Group 4 Corrections Services Pty. Ltd
and Victoria’s Department of Justice failed to eliminate hanging points from
cells and so contributed to the deaths of four prisoners who hanged themselves
at the company’s Port Phillip Prison between October 1997 and March 1998 (see
PPRI # 15-26, 28-20 and 34).
The
findings were the result of inquests into the first five deaths at the
prison.
The
Coroner’s report was published on 27 April 2000, a week after the Chief Inspector of
Prisons for England and Wales published his comments on ligature points at Group
4's Altcourse prison in England.
Port
Phillip, a 600 bed maximum security prison, was officially opened on 19 August
1997 and accepted prisoners from 10 September 1997.
So
far, there have been 15 deaths: five hangings; three alleged drug overdoses; one
alleged self mutilation; and five from alleged natural
causes.
According
to Group 4, in 1998/99 there were nine attempted suicides at Port
Phillip.
The
Coroner, Mr Graeme Johnstone, found “significant problems at Port Phillip in the
areas of management of information,
inexperienced staff, training,
audit, the implementation of emergency procedures and cell design”. The prison
health sector also comes in for some comment .... “yet only the issue of cell
design could actually be said to have contributed to the individual deaths of
those prisoners who have used hanging as a method,” he
said.
Noting
that hanging is by far the most common method of prisoner suicide in Victoria,
Mr Johnstone added that “... had the management (directed towards risk) in all
relevant sectors (behavioural and health) been more efficient there was a chance
that the outcome in each case had potential to have been far
better.”
Group
4 was warned in August 1997 about the hanging points but nothing was done to
remove them. “It was patently clear from the outset. In addition, there had been
clear warnings about the dangers of hanging points to Group 4 management and
separately to the [then] Minister for Corrections well before the entry of
prisoners into the prison system,” Mr Johnstone said.
He
also said that, despite recommendations from the 1991 Royal Commission into
Aboriginal Deaths in Custody and other coroners’ findings, the [former]
government “ ... when it set the
standard for the design and construction of Port Phillip Prison did not require
hanging points to be minimised in mainstream cells (or in the bathrooms of the
wards in the prison hospital). The mainstream cells and bathrooms in the prison
hospital were constructed with hanging points, namely shower posts and/or shower
rails and exposed bars on the windows.”
He
added that “Group 4, an experienced prison operator, was warned about the
hanging points in the mainstream cells prior to the prison opening. It did
nothing to ensure that the hanging
points were removed.”
Mr
Johnstone recommended 16 improvements, including a new framework for the
identification of suicide risk within Victoria’ s prison
system.
Group
4, government and community respond
In a
prepared statement to the media, Mr Peter Olszak, Managing Director of Group 4
Australia said on 27 April 2000 that the company will study the findings and
“consider acting on recommendations or taking other appropriate action. When the
prison first opened we had in place procedures which reflected the world’s best
practice, including our SASH (Suicide and Self Harm) procedures. In two years we
have further developed and enhanced these procedures.”
Mr
Olszak accepted the Coroner’s findings as well as responsibility for the shortcomings at
Port Phillip. But he also said that “the prison has moved on and matured
substantially. Every day, we get better and better at what we
do.”
A
spokesperson for The Victoria Deaths in Custody Watch Committee called on the
government to “implement all the recommendations handed down” and “to amend the
Coroners’ Act to ensure that all coronial recommendations become enforceable
under the law.”
In
response to the Coroner’s findings, Victoria’s Minister for Corrections, Mr
Andre Haermeyer who, in opposition, argued for ending prison privatisation, said
that his government is constrained by the contracts that the previous
administration entered into.
“The
nature of the competitive tendering environment in which these contracts were
arrived at has left the public a bit short changed in terms of the service we
get from those prisons,” said Mr Haermeyer.
On 26
May, Mr Haermeyer announced that an independent panel would investigate the
management and operation of Victoria’s
three prison contracts.
The panel will be headed by Mr Peter Kirby who recently conducted a review of suicides and self harm in Victoria’s prisons (see PPRI # 30).
“The
investigation will examine the adequacy of present contracts ... particularly in
the areas of security management, the level of staff training and safety for
visitors, staff and prisoners,” said Mr Haermeyer.
The
panel will also review current legislative contractual arrangements “to
determine if they provide enough specifications, incentives and
accountabilities, then recommend ways to improve the quality of service”. It
will also look into ways to improve links between the private operators and the
government service providers.
Consultants
KPMG are currently reviewing prison service delivery
outcomes.
Mr
Kirby’s report is expected to be completed by the end of September
2000.
Extracts
from the Coroner’s report
The
Coroner noted that a government commissioned Task Force on deaths in Victoria’s
prisons which reported in November
1998 (see PPRI # 30), had been critical of management at Port Phillip.
n
The
Task Force commented that Port Phillip Prison opened with a staff inexperienced
in correctional work. They were provided with six weeks’ training and
preparation in correctional matters. It was a deliberate policy by the operator
to recruit staff new to the correctional system and this was intended to develop
a culture within the prison that would be untainted by the culture of other
prisons. This policy had been successful overseas in the establishment of
private prisons.
n
It
[the Task Force] noted that the Director and some senior staff were experienced
in prison management. Also the Director would have been aware of the problems
experienced by other new private prisons, both in the UK and elsewhere ...
during the early months of operation.
n
The
kinds of problems that could arise in those early months were not predictable,
but the obligation on Group 4 Corrections Services Pty Ltd and the Victorian
Government to ensure that when any problem arose, prompt action was taken to
avoid it happening again, or at least to minimise the prospects of a
recurrence...
n
Prompt action was required by way of thorough debriefings to identify the
failures and inadequacies and to take immediate corrective action. The evidence
from the investigation report (which was itself inadequate) was that management
was complacent ...
The
Task Force also commented that case studies show failings that occurred in the
events surrounding the first death in custody were repeated in subsequent cases.
The
Coroner commented that an examination of the facts of the cases during the
inquests highlights the accuracy of the Task Force’s statement.
Mr Johnstone also referred to the Task Force’s note that staff turnover increased the problem for management of operating a prison with a workforce still somewhat inexperienced in correctional work. Mr Johnstone stated that this was confirmed in some of the cases examined in the inquests.
Group 4's submission
Group
4's submission to the Coroner acknowledged that the “magnitude of the task of
establishing a large multi-functional prison facility, such as Port Phillip
Prison, must not be underestimated. Even with the most careful planning and
preparation, the process of opening such a facility will be difficult and
unpredictable. While many of the issues associated with this process might be
anticipated, it is not possible to predict the particular problems which might
ultimately arise, or the extent of those problems.”
The
company argued that, unavoidably, a new facility such as Port Phillip Prison will
experience a period of adjustment, during which systems and procedures are
translated from theory into practice, and both staff and prisoners become
familiar with the facility, its requirements and the demands upon them. Although
the effects of this settling-in period can be managed, they are a characteristic
of any new custodial institution and can never be eliminated entirely. Evidence
from Australia, and other jurisdictions, including the United Kingdom and the
United States, illustrates the difficulties associated with opening such
facilities.
They
also said that, unfortunately, experience has shown that, at least in relation
to large multi-purpose facilities such as Port Phillip, this settling in period
has been characterised by an increased rate of prisoner deaths and, in
particular, prisoner suicides.
The
Coroner’s response was that:
n The
essential difficulty with Group 4's line of argument is that any risk of
increased deaths with the opening of a new facility required effective
management attention before prisoners were accepted into the
environment. Because of the potential for a greater factor of risk, increased
vigilance was required. Any potential problems anticipated during a ‘period of
adjustment’ required detailed strategies to be in place well before
start-up to address any issue of prisoner safety.
More
on the start-up phase
According
to the Coroner, the evidence disclosed during a number of the inquests indicates
that problems associated with management of at risk prisoners, in the early
stages of the establishment of Port Phillip Prison, were
rife.
n Some of the staff directly involved were unaware of SASH procedures, in one case (in the area of counselling) accurate and detailed record keeping was virtually non-existent, staff response following one of the incidents left considerable doubt on the effective level of training, ability to control prisoners and knowledge of some operating procedures.
Group
4's philosophy
Mr
Johnstone noted that Group 4 had
explained that some of the
difficulties during the settling in phase resulted, to some degree, from its
attempts to introduce a new style of prison management; and that Group 4's
philosophy [as stated in the company’s submission] seeks to move away from the
old style management practices and instead adopts many of the elements of what
has been termed healthy prison culture. Recent reviews of prison suicide, both
in Australia and the United Kingdom, have confirmed the long term benefits of
adopting a healthy prison culture for suicide prevention. However, as with any
change of this type, the transition form the old culture has not been achieved
without some difficulty.
Mr
Johnstone’s response was that, although, no doubt laudable, this remains an
issue which is vexed in the current Australian prison culture ... the selection
of and training of large numbers of inexperienced staff to man a new complex
with an acknowledged difficult population is, at the very least, problematical.
At the worst it was a poor management decision in the light of the known
difficulties in dealing with prisoners and the attendant risk factors. The real
issue becomes one of selection and training of appropriate and experienced staff
and assisting them to move towards a new approach to prisoner management. The
effects of inexperience permeated the evidence of a number of prison
staff.
n
A Group 4 internal document released as
a result of the Freedom of Information case brought by the Coburg.Brunswick
Legal Community Centre (see PPRI # 13, 23, 25, 30 and 32) revealed that,
prior to 27 April 1998, by which time five prisoners had died, only
“approximately five per cent” of Group 4 staff had any awareness of prisoners at
risk or on watch in their unit.
n
A
prison officer at Port Phillip was stabbed in the throat by a prisoner wielding a knife made from
a razor blade attached to a toothbrush on 30 April.
Following
the incident, staff searched the unit and found more
weapons.
Deaths
In custody At Port Phillip Prison: Record of Investigation into the Deaths of
George Drinken, Adam Irwin, Vienh Chi Tu, Michael Filips and Rodney Koers. Part 1: Findings, Discussion,
Recommendations and Comments. Part 2: Appendices. Coronial Services Centre,
Kavanagh Street, Southbank, Victoria 3006, Australia.
The
Victorian Deaths In Custody Watch Committee has published a detailed report,
Port Phillip Prison: A Chronology 1992-April 2000. Contact VDCWC, PO Box 1467,
Collingwood 3066, Australia.
The
Federation of Community Legal Centres can be contacted at: Tel: ++ 61 3 9602
4949. Fax: ++ 61 3 9350 4948.
More
private beds in Victoria
The
Government of Victoria has announced that it is expanding the prison system by
152 private and 205 public beds at an initial cost of
A$34m.
A new
68 bed facility with an outward bound focus for 18-30 year olds will be built
next to Australasian Correctional Management’s (ACM) Fulham Correctional Centre
and will be run by the company.
Announcing
his new programme on 2 May 2000, the Minister for Corrections, Mr Andre
Haermeyer, said that the new Fulham facility will help address the increase in
the number of young prisoners with substantial drug problems.
Fifty
new high security beds are also to be made available at CCA’s Metropolitan
Women’s Prison and a new 34 bed psychiatric unit is being built at Group 4's
Port Phillip Prison.
A
further A$55.5m is to be spent over the next four years to increase the number
of temporary and permanent beds.
These
plans were initiated by the former administration and continued by the new
government.
Critics say that it is ironic that the Minister made this announcement within days of calling for an independent investigation into private prison contracts.
Default
notices issued to CCA
Corrections Corporation of Australia’s (CCA) Metropolitan Women’s Prison has been
issued with two default notices (see PPRI #32, 30 and
23-3).
On 10
May 2000, a notice was issued following a series of problems including the
failure on 16 April of gatehouse officers to stop two police officers from
carrying their firearms into the prison.
The
notice required CCA to boost gatehouse security and retrain all corrections
staff by 9 June.
On 11
May, the safety of protected prisoners was threatened when five prisoners from
the management section forced their way past staff to reach an exercise yard
reserved for protected prisoners.
The
second notice was issued on 19 May after a set of keys for the management
section - the most secure unit in the prison - went missing on 13 May. It took 33 hours for the disappearance
to be discovered.
The
second notice required CCA to roster an additional staff member in the
management unit and instruct all staff in writing of proper key control and
management unit procedures.
Other
recent security breaches at the prison include; the disappearance of syringes
and needles after a medical bag was left in a prisoner’s cell; classified
internal documents relating to a prisoner were obtained by an ex-prisoner; and a
representative of the Commissioner of Correctional Services was allowed to enter
the prison without being processed by a gatehouse officer.
Two
staff have been sacked and another suspended for their alleged involvement in
security breaches.
On 30
May, four prisoners were injured in a fire which was started when mattresses
were set alight in a protest over cigarettes. The fire caused damage to the
facility estimated at A$20,000.
The
Minister for Corrections seconded the Emergency Services Group prison security
unit to CCA’s facility on a full time basis until order was
maintained.
On 13
June, the prison’s general manager, Mr Ray Wiley, resigned just nine months
after taking up his position.
He is
the third general manager to resign since the prison
opened.
The Community and Public Sector Union, which represents correctional officers at the facility, has repeatedly called on the government to take over the prison’s management.
NSW Labor
U-turn
The
Labor controlled Government of New South Wales has decided not to make an
in-house bid to run the 600 bed Junee Correctional Centre which Australasian
Correctional Management (ACM) has operated since 1993 (see PPRI #24, 21,
18 and 13).
ACM’s
contract expires on 31 March 2001 and, prior to the last election, Labor said
that it would try to take over the facility following a series of
incidents.
But
Mr Bob Debus, Minister for Corrective Services, now believes that bidding for
Junee would be an “unreasonable diversion” from other projects even though more
than A$100,000 has been spent on preparing a bid.
ACM is the Australian subsidiary of US company Wackenhut Corrections Corporation (WCC).
One or two
for Tasmania?
The
Government of Tasmania is considering leasing a privately financed, designed,
built and managed prison.
A
recent Legislative Council report recommended that two prisons should be built,
one in the north and another in the south of the state, with a combined capacity
of around 450 beds (see PPRI #32).
The Opposition is arguing that any new facilities should be publicly financed and run.
Arguing in
ACT
The
Australian Capital Territory (ACT) Government has produced a cost benefit
analysis concluding that private prisons are cheaper than the public sector (see
PPRI #30 and 25).
The
analysis compares the cost of three private prisons in other Australian states
with the cost of sending ACT prisoners to out of state jails, the present
arrangement.
But
John Hargreaves, the Opposition Labor spokesperson on corrective services, has
challenged the government’s
figures, arguing that they are not based on a true comparison with the
public sector.
He
also claims that the analysis lacks essential information and contains little
detail to support the government’s assertions.
Even
John Osborne, an independent MLA who supports privatisation in principle told
the Canberra Times that the government’s analysis was
“amateurish”.
The
government’s figures are based on the cost of running Junee Prison in New South
Wales and Victoria’s Port Phillip
and Metropolitan Women’s prisons.
The Opposition has called for an independent review before the government starts a tendering process for a proposed new prison.
Northern
Territory’s escort plans
Correctional officers have threatened strike action if the Government of Northern Territory privatises prison services.
The
government is introducing legislation to enable both contracting out and the
appointment of non-government employees as
prison officers.
The Miscellaneous Workers Union, which represents existing staff, claims that it is prepared to take whatever action that is needed to prevent privatisation.
Group 4
staff “spread too thinly”
HM
Prison Wolds, run under contract by Group 4, has had “a worrying undercurrent of
violence within the prison this year, witnessed by the level of assaults. Most
units housing 65 men have only two members of staff on duty and they are often
to be found in the office rather than patrolling the unit and exercise yards.
The invisibility of staff must be a contributing factor to the level of violent
incidents,” according to the prison’s Board of Visitors.
The prison was opened in April 1992 and was the
first in the UK to be privately managed.
The
Board’s report for the year to 31 December 1999 was published on 15 May 2000.
Their overall appraisal was “in general a very positive one.”
But
they noted that the prison was overcrowded with single cells being doubled up
“leading to cramped conditions with little privacy”.
The
Board also commented that “the question of staffing in a private prison is, of course, one
of great delicacy in a competitive market, but the BOV has long been concerned
that, on occasions, staff are spread too thinly which is a dangerous position to
be in, both for themselves and the prison’s security.”
Other
findings included:
n
unsanitary conditions in the communal showers and toilet
areas;
n
the
drainage system in the prison is not good;
n
broken fitments and obscured observation panels in the shower and toilet
areas;
n
widespread staff unrest in 1998 had quietened down but there were several
ongoing disputes about working practices within the prison. A ruling was
received on the European Working Time Directive that ensures staff are entitled
to breaks in their working day, but there were still difficulties in achieving
this in some parts of the prison;
n of particular concern was that, occasionally, during the day, only one member of staff may be on duty in a unit if their colleague is needed to escort a prisoner elsewhere. On at least one such occasion a member of staff was seriously assaulted;
n
staff on E and F Units had difficulties and made a case for extra staffing to
cope with their situation. Staff morale on F Unit was low;
n
several prisoners engaged in a paedophile ‘ring’ outside of prison had managed
to meet up again in The Wolds. The Board urged that great care should be paid
when accepting transfers from other prisons to ensure that such networking is
minimised;
n there were 34 incidents of self harm and
an average of 27 prisoners per month were on watch;
n
in
August 1999 a prisoner attempted suicide by hanging himself in the health care
unit. He was cut down but died later in hospital. The internal investigation
into this death highlighted certain
shortcomings in procedures. Trials of new practices were
started;
n
the prison had a clear anti-bullying strategy, but it was questionable whether
this was working effectively.
The Board Of Visitors, HMP Wolds, Annual Report to the Secretary of State for the Home Department, Year ending 31 December 1999. Also available on the Internet at http://www.penlex.org.uk
Group 4
announces merger
Group
4 has announced that it is to merge with Danish firm Falck making the combined
company the world’s second largest provider of security and related
services.
Group
4 and Falck had total revenues of more than £1.25 bn in
1999.
Group
4 Falck will employ over 115,000 staff and operate in more than 50
countries.
As
well as providing a range of other security services, Group 4 runs prisons,
secure training centres, immigration centres, and prisoner escort services in
the UK, and has prison contracts in Australia and South
Africa
Falck
is best known for its fire fighting, ambulances, patient transport and motorist
rescue services.
Jorgen
Philip Sorensen, chairman of Group 4, will become chairman of Group 4 Falck.
Lars Norby Johansen, president and chief executive officer of Falck, will become
chief executive officer of the new
company.
In a
company press release of 2 May 2000 Mr Sorensen said, “the new business of Group
4 Falck will have financial muscle and a strong presence in European and other
world markets where there is expanding demand for security and related services.
We have a unique platform to add value to our existing operations and for
accelerating growth. It can be described as a dream
ticket.”
Falck shareholders meet at the end of June to vote on the proposal.
Youngstown
issues not resolved
Improvements recommended by the District of Columbia’s (DC) Corrections Trustee in
November 1998 have still not been fully
implemented despite the severity of the problems that occurred at
Corrections Corporation of America’s Northeast Ohio Correctional Center (NEOCC)
at Youngstown, Ohio (see PPRI # 18, 19, 23-26 and
28).
The
United States General Accounting Office (GAO) reported in April 2000 that, as at
3 March 2000, the DC Department of Corrections [which transferred its prisoners
to the CCA facility] had fully implemented four of the recommendations but only
partially implemented the remaining five.
Only
partially implemented were recommendations to:
n
modify the existing contract to hold
NEOCC more accountable for adhering to contract
provisions;
n
temporarily reduce the prisoner
population until there were significant additional work and educational
opportunities;
n
supplement the full time monitor at NEOCC with additional professional and
clerical assistance;
n
adopt the Federal Bureau Of Prisons
system of classifying prisoners;
n
define the criteria for transferring prisoners from DC Department of Corrections
facilities to private facilities.
The
GAO noted that “at the time of our review, the Department’s draft modification
of the Youngstown contract was under negotiation with the contractor. Further, Department officials did not
attempt to reevaluate the cost of the contract as recommended by the
Trustee.”
In
its 1998 report, the Trustee found that the DC government had signed a contract
with CCA at an inflated price and which, amongst other things, lacked financial penalties for non
compliance.
The
facility opened in May 1997 and, within a short time, three prisoners and a
guard were stabbed. In July 1998, six prisoners escaped. In 1999, prisoners won
$1.65 in damages. Other lawsuits are pending.
Issues Related to the Youngstown Prison Report and Lorton Closure Process, US General Accounting Office, April 2000. GAO/GGD-00-86
Support for
House Bill 979
A
diverse panel of speakers testified against prison privatisation at a Washington
DC forum hosted by Congressman Ted Strickland (Democrat, Ohio) on 8 May
2000. Harmon Wray, Executive
Director of the Restorative Justice Ministries, United Methodist Church in
Nashville attended the event. This is his report.
The event, part of National Correctional Officers and Employees Week, was organised by the Corrections and Criminal Justice Coalition (CCJC), the American Federation of State, County and Municipal Employees (AFSCME) and the American Federation of Government Employees (AFGE) to support Strickland’s proposed Public Sa